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Instafill: a video for every help article

Company
Instafill.ai, AI that fills PDF forms
Films
11 help articles, an announcement, a series
Ten made in
two days
Length
45 to 65 seconds each
Built from
Screenshots of the real app

Instafill.ai fills PDF and Word forms with AI for people who fill forms for a living: office managers, healthcare and legal staff, small business owners. Like every software company, it has a help center, and like every help center, it was all text. A screen recording per article means someone recording, editing and narrating each one, and doing it again the next time a button moves. Instafill made a film for each article with KitCut instead: ten of them on 14 and 15 October 2026, each 45 to 65 seconds, each built from screenshots of the real app.

Instafill's help article How to fill one form for every row of a spreadsheet, on instafill.ai: the user guides listed on the left, and under the article's first paragraph its KitCut film, paused on the Instafill logo and mascot.
On instafill.ai/docs, the film is the first thing in the article.

How to fill one form for every row of a spreadsheet, 51 seconds.

Real screens, never an invented interface

The worst thing a product video can do is show buttons the product doesn't have. An AI video model asked for an app's screen paints one that looks right and isn't. Instafill's project brief rules it out in its first line: "The film must look like the real Instafill app. Never invent an interface."

So each film starts from screenshots. The idea for a film is the article's title and its address, then the screenshots in the order the story needs them, each with a line on what it shows. Claude builds every scene from them: the screen in a plain browser frame, a pan and a zoom into the part being talked about, a cursor moving to the button, a soft highlight in the app's own blue. If a step has no screenshot, the scene is left out rather than drawn.

A frame of an Instafill help film: the real Instafill forms list with a row's menu open, the cursor on Fill out form in batch, outlined in the app's blue.
The real menu, the real wording, a cursor where the user would click.
A frame of an Instafill help film: the real review screen of a batch fill, rows of made-up patients with their insurance companies, and the buttons Generate all PDFs and Download all.
Made-up data, the app's real screen.

The rest of the brand is in the brief too, so no film needs to repeat it: Inter for all type, the app's blue for actions, calm flat surfaces with thin borders, the logo and the mascot as pictures to place as they are, and words the screens use (Forms, Filled forms, Profiles, Batch Filling, Agent). "Promise only what the screens show. No invented numbers, customers, prices or testimonials."

The articles

  • Fill any form with the Agent
  • Edit the fillable fields on a converted form
  • Send a form to someone else to fill
  • Fill one form for every row of a spreadsheet
  • Add a signature to a form
  • Save values that never change into a form
  • Choose where your documents are stored
  • Require two-factor authentication for your organization
  • Create an API key for a workspace
  • Delete old data automatically
  • Fill a form from a saved profile

When an article changes, its film can be made again from new screenshots, or changed with a note on the spot that is out of date.

A product announcement, the same way

When Instafill moved every user to a stronger AI model, the announcement was a 45-second film in the same look: a form filling itself from a driver's license and a pay stub, the setting already switched on, no setup and no extra cost.

A frame of Instafill's announcement film: a driver's license and a pay stub on the left, dashed lines carrying each value into the fields of a rental application on the right, every field ticked, under the word Smarter.
Product news, in the product's own look.

Form Desk: a funny series about hard forms

Help films are for customers. Form Desk is for the people Instafill wants as customers: whoever files the same government form for their company again and again. Each episode is one real form and the ways people fail it, at speed: "Here are six ways to fail Form WH-347." Every rule comes with where it is written, as a tiny source tag. Every joke is true, aimed at the paperwork, never at the viewer. It ends on Instafill filling the same cells right.

The opening of a Form Desk episode in KitCut's collage look: the real pages of Form I-864 on a dark table, the words 12 pages, a contract, a pair of glasses and a coffee cup cut out of photographs.
Six ways to fail Form I-864, the Affidavit of Support.
A Form Desk frame: the real Form I-864, the household size lines highlighted in yellow and circled, a counter of ways to fail in the top corner and the source tag I-864 instructions at the bottom.
Each mistake on the real cells, with the rule's source.

What made it work

  • One brief for the brand. The look, the words and what may never be shown are written once. A new film is an article's title and its screenshots.
  • Screenshots in, interface out. Nothing on screen is invented, so a customer who watches the film then finds the same buttons in the app.
  • Easy to redo. An article's film is a title and a few screenshots, so keeping the videos as current as the text is realistic.

Make a film for your help center